Refund policy

ALL SALES ARE FINAL - By making a purchase on Www.ojaajebotanica.com you are automatically agreeing to the terms and conditions on Www.ojaajebotanica.com

Exceptions: Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

Once evaluated, if approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at 901@ojaajebotanica.com